Thoughts from BBCon 2013: Accelerating Fundraising through Integrated Marketing
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Posted by Mike Johnston at Oct 03, 2013 07:03 AM CDT
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This week’s Blackbaud Conference (BBCON) had “Accelerate” as its title and theme. As I led a session on integrated fundraising, talked to people at our booth, and chatted in the halls, I was struck by the sobriety of this year’s conference.
And I’m not talking about alcohol whatsoever.
What I’m talking about is the fact that nonprofit and partner participants were having conversations about accelerating their fundraising, but in thoughtful, thorough, and critically minded ways.
There were many sessions on how to use data to more effectively take care of our existing donors. There were sessions that were trying to leverage market research to make limited marketing dollars more effective. And, there were sessions of cautious tales learned from nonprofits that had tried something new and cautioned others on how to do it better next time.
I think part of this more thoughtful, more conservative, approach to improving fundraising is being driven by the recession. But, it might also be a cultural shift in how we view the potential of technology.
There were wonderful new mobile apps, cloud solutions, and more to excite any fundraiser, but the conversation about new technology was about how to leverage it to do existing fundraising and marketing more effectively. There was less of the shiny new syndrome and more maturity in the approach to use technology in fundraising.
The concept of integrated fundraising sat at the center of the conversation. From the session on The Past, Present, and Future of Integrated Marketing to Turning Peer to Peer Fundraising Benchmark Data in Action to Snag Em for Life – Tag Em in eTapestry and many more, the conversations were about bringing everything together to improve the donor journey. It was a truly integrated conversation in the many rooms at the conference.
It’s about time. And not a moment too soon as donor attrition rises inexorably, but not permanently if we get on it now.
I’ll call this the age of ambitious caution in which we want to carefully transform our fundraising to transform the world around us. And BBCON captured it perfectly.
As we move away from BBCON, how do organizations find the training, inspiration, and cautionary guidance over the next year? Here are two places where you can learn, share, and help integrated marketing move forward: